Is it safe to put my credit card number into this website? Yes. We don’t store any of your credit card information (that’s handled by our payment processor, Stripe, the best in the business) and we will never share your personal information with anyone else.

What's your privacy policy? We will never share your information with any third party. Who is a third party? Well the first party is us, and the second party is you. So a third party is anyone other than us and you. And, you know, they probably have enough already.

Do you accept PayPal? Yes! As well as most credit and debit cards. 
How long will it take for my order to arrive? Usually 10-20 days. We guarantee it's worth the wait!
Where do you ship to? All over the world.
How much does shipping cost? We currently offer free shipping on all retail items. Shipping cost on promotional items may vary.
Import fees & duty. It sucks, we know. However, our warehouses are located in the US and China so depending on where in the world your purchases are shipped you might have to pay an import fee and/or duty.

My order never arrived. Check your order confirmation email for the tracking number. If that doesn’t work, send us an e-mail, tell us what you ordered and your order number, and we’ll help you out.

My order arrived incomplete or damaged. Take a deep breath. Contemplate the transience of all things. In your mind’s eye, envision the faces of everyone you love and everything you hold dear, and let them go. Then send us an e-mail, tell us your order number, and we’ll help you out.

I would like to return my order. Send us an e-mail. Retail items should be returned to our company address in Sweden in order to get a refund. We do not cover the shipping cost.

You still need help? You can send us an email at info@beadsforhumamity.com. Please include your order number and any other relevant information.





How do I become a brand ambassador for Beads for Humanity?  To become a brand ambassador, contact us on Instagram: @beadsforhumanity